Responsible Gambling

At Emberbet we take responsible gambling seriously. We want play to stay fun and under control, so we provide clear tools and practical guidance to help you manage your account, your spending and your time on site. If you ever need extra support, we encourage you to contact our team or a recognised helpline.

Player protection principles

We respect your safety and privacy and aim to promote safer play for everyone. Our approach is centred on prevention, early intervention and support. That means offering easy-to-use controls, monitoring for risky behaviour and providing clear information so you can make informed choices about your gambling activity.

Activity-control tools

You can access all responsible-gambling controls from your account settings. These tools are designed to be straightforward and effective, so you can set the limits and breaks that suit you without delay.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits take effect immediately and can be reduced at any time. Increasing a limit may include a cooling-off period to help you reconsider the change.

Loss limits

Loss limits let you cap net losses over a chosen period. This helps prevent chasing losses and keeps activity within a budget you are comfortable with. Loss limits are applied as soon as you confirm them in your account.

Time limits and session reminders

Choose session-length reminders and reality checks to see how long you have been playing and what your net position is. You can also set automatic session time limits and short breaks to encourage regular pauses in play.

Self-exclusion and account breaks

If you need a longer break, you can self-exclude for a set period or permanently. Self-exclusion removes access to your account and blocks marketing communications. We will support any player who asks for an account break and provide information on how to re-open an account when you are ready, in line with the chosen exclusion period.

Signs of problematic behaviour

Watch for changes in behaviour such as spending more than intended, frequent requests to increase limits, hiding activity from friends or family, or using gambling to cope with stress. If you or someone close to you notices these signs, take steps to restrict activity and seek help.

Practical tips for staying in control

Plan how much you can afford to lose before you play, stick to deposit and loss limits, use session timers, and avoid gambling when stressed or under the influence of alcohol. Share concerns with someone you trust and use our account controls if gambling stops being enjoyable.

Professional help and support organisations

If you need further assistance, contact organisations experienced in gambling support such as GamCare or Gambling Therapy. For immediate help contact our support team via the in-site help centre or email [email protected]. These services offer confidential advice, self-assessment tools and helplines that are available to UK residents.