At Emberbet we are committed to safer gambling and to helping players keep control of their play. We design our service and tools to protect players, promote controlled play and reduce harm. Where helpful, we will offer practical controls and signpost professional support so that gambling remains an entertainment choice, not a problem.
Our approach rests on straightforward principles: minimise harm, respect player autonomy, and act quickly where risk is identified. We combine preventative controls, clear information and targeted interventions. Staff are trained to respond to concerns raised by players or detected by account monitoring, always respecting privacy and dignity.
Players can set daily, weekly or monthly deposit limits to control how much they add to their account. Loss limits are also available to restrict net losses over chosen periods. Limits can be lowered immediately from the account settings and raised only after a cooling-off period to encourage considered changes.
Session and time‑out tools are provided to manage how long and how often you play. Reality checks can remind you how long you have been active. Short account breaks are available for pauses of hours or days, while longer account breaks can be set when more distance is needed.
Self‑exclusion is available for those who need a sustained break. Options include medium‑term exclusions and permanent closure of access. Once a self‑exclusion is in place, account access, marketing communications and deposits are blocked until the period ends or the exclusion is formally lifted in line with the chosen option.
If you or someone close to you needs further support, contact recognised organisations such as GamCare or Gambling Therapy for confidential guidance and treatment options. These groups can offer self‑assessment tools, helplines and referrals to local services. If there is immediate risk of harm, seek local emergency assistance.
