This Privacy Policy explains how Emberbet collects, uses and protects the personal information of people who register or use our services. We are committed to respecting your privacy and handling your data responsibly. This page describes the kinds of information we collect, why we use it, who we may share it with and the choices available to you.
We collect personal information you provide when opening an account or contacting support, such as your name, date of birth, postal address, email address, telephone number and identity documents for verification purposes. Payment details and billing information are collected to process deposits and withdrawals.
Technical and device information is collected automatically when you use our site or app. This includes IP address, device type, browser, operating system, unique device identifiers, and location data derived from your IP address. We also collect usage data such as pages visited, time spent on pages and interaction patterns.
When you place bets, play games or make payments we record transaction history, bet and game activity, deposit and withdrawal records, and any correspondence relating to those transactions. Transactional data helps us manage your account, process payments and detect irregular activity.
Your information is used to operate and maintain your account, process payments, respond to enquiries, provide customer support and improve our services. We use data to verify identity for security and anti‑fraud checks, to meet legal and regulatory obligations, and to detect and prevent abuse. Where you have provided consent, we may use contact details to send administrative messages and marketing communications; you can withdraw consent at any time.
We use technical and organisational measures to protect personal data from unauthorised access, loss or misuse. These measures include encryption of data in transit, access controls, regular staff training and secure backup procedures. Access to personal data is limited to authorised personnel and third parties who need it to provide services on our behalf.
Cookies and similar technologies are used to support site functionality, remember preferences, provide analytics and measure performance. Third‑party providers may use cookies for analytics and advertising. You can manage cookie preferences in your browser settings or via the cookie banner where available, though disabling certain cookies may affect site functionality.
You can view and update certain account details via your account settings. To request access, correction or deletion, please contact [email protected]. For security, we will verify requests before making changes. Deleting your account may prevent you from using some services and we may retain certain information where required by law or to resolve disputes.
We may share personal data with service providers such as payment processors, identity verification services, fraud prevention partners and analytics providers. Sharing is limited to what is necessary and governed by contracts requiring appropriate protection. Aggregated or anonymised data may be shared for analytical purposes. We do not sell personal information for direct marketing.
We may update this policy from time to time. Any significant changes will be published on this page and, where appropriate, notified to account holders. Please check this policy periodically to stay informed of any updates.
